OPS 571 Week 5 Project Management Proposal,
Project Management Proposal
The following proposal will describe a project proposal for Riordan Manufacturing process. Riordan is the leading industrialist of plastic products and has a customer base in the medical, automotive, aircraft, governmental, supply chain (suppliers to businesses that utilize bottles or appliances). The company has various locations in the United States and globally, with over 550 employees, and provides a range of products and services (University of Phoenix, 2013). Currently, Riordan manufacturing process is outdated and uncoordinated. Therefore, the purpose of the project plan to impose a strategic plan for data collection and reporting, exceed ISO 9000 standards, minimize costs, increase profit margin, and secure future innovations for continuous sustainability.
Data Collection and Reporting
The International Organization for Standardization (ISO) 9000 provides various aspects for quality management to help meet customer’s needs (International Organization for Standardization, 2014). The restructuring tactics should consider those set provisions as well as an internal order for daily operations. In addressing the listed goals, the project team should automate and create a real-time communication system. Accurate reporting is a great benefit to any project, allowing all members on the team to be on the same page throughout the project life cycle. Riordan Manufacturing will use a combination of Total Quality Management (TQM) and Six-Sigma for data collection and reporting. TQM will allow Riordan Manufacturing the ability to manage the entire project, so it excels on all dimensions of products and services that are relevant to the customers (Jacobs & Chase, 2011). While using total quality management, Riordan Manufacturing will also use six-sigma to help eliminate defects and reduce variation in the processes throughout the life of the project (Jacobs & Chase, 2011). Using six-sigma, Riordan Manufacturing will define the scope and requirements of the project and develop an implementation timeline.
The define phase (part of project initiation) allows researchers to collect data, identify opportunities or awards, and evaluate the customers and their priorities (Jacobs & Chase, 2011). Once reports reach the leadership team, the project planning phase begins. The measuring stage will allow Riordan Manufacturing to identify the critical internal processes. Subsequently, the team can strategize an operational management plan, refine the proposal, theme, set budgets, and create a timeline (Jacobs & Chase, 2011). Furthermore, Riordan Manufacturing will hold weekly project meets to collect data and report out to the team on progress and any issues that may have come up. During the group meetings, Riordan Manufacturing will move into the Six-Sigma analyze phase, and determine the most likely causes of any defects. After discovering and reviewing all defects, Riordan Manufacturing will chart out a plan for execution. Enhancements will identify how to address the cause of the errors, confirm the key variables and to modify the process to stay within the acceptable range (Jacobs & Chase, 2011). The final step is the control period which will allow Riordan Manufacturing to track key variables and determine how to maintain any improvements.
Implementation can take place in multi-stages depending on the project
Quality Analysis Assessment
Companies try to gain a strategic advantage through customer satisfaction and branding. There are many techniques and management styles used by major corporations. One such method is Total Quality Management (TQM). TQM aim’s to tighten internal guidelines, improve supply chain management, and improve customer experience through continuous employee training and company updates. Accountability among all employees surges initiatives and competitiveness; which affects overall profit margins. According to Jacobs & Chase (2011), total quality management (TQM) is the process of managing an organization so that it excels on all dimensions of products and services in daily operational tactics. It leads to two fundamental operational goals that guarantee customer satisfaction. The primary goals of total quality management are to create a product or service carefully and to ensure that the organization’s systems can consistently produce the design (Jacobs & Chase, 2011).
The International Organization for Standardization (ISO) develops and publishes standards for organizations. The practical tools provided works with all sectors (health, water, food, manufacturing, services, etc.) and assist companies in new markets, while confronting global challenges and world trading. ISO was first published in 1987 as a specialized international agency in more than 160 countries. ISO segmented into two different standards, ISO 9000 and 14000. International organization standardization 9000 serves as an international reference for quality management requirements in business-to-business dealings and the international organization standardization 14000 deals with environment management (Jacobs & Chase, 2011). “Standard” provides a model or list of specifications or guidelines to safeguard a product or service. Therefore, operations and resources become efficient and effective; customer satisfaction and delivery increases and risk management improves.